You must be at least 18 years old to use our Platform. By using Jharkhand Foods, you represent that you meet this requirement and have the legal capacity to enter into a contract.

• Users may need to create an account using valid details
• You are responsible for maintaining the confidentiality of your login credentials
• Any activity under your account will be considered authorized by you
• Jharkhand Foods reserves the right to suspend or terminate accounts found violating policies

• We strive to display accurate product details, images, prices, discounts, and availability
• However, variations may occur due to packaging changes, manufacturer updates, or availability issues
• Jharkhand Foods does not guarantee that all information is error-free

• Prices displayed on the Platform are subject to change without prior notice
• Payments can be made using available payment methods such as UPI, wallets, cards, net banking, COD, etc.
• Orders will be confirmed only after successful payment (excluding COD)
• Jharkhand Foods is not responsible for payment failures due to banking/technical issues

• Your order is considered accepted only after it is processed and confirmed
• Jharkhand Foods may cancel or refuse an order due to:
  • Product unavailability
  • Pricing inaccuracies
  • Payment issues
  • Suspicious or fraudulent activities
• Users can cancel orders within the allowed cancellation window shown on the Platform

• Deliveries are subject to serviceable areas and availability
• Estimated delivery times are provided for convenience and may vary due to traffic, weather, or operational constraints
• Users must provide accurate delivery details. Jharkhand Foods is not responsible for delays caused by incorrect or incomplete information
• Delivery charges may apply depending on location and order value

• Perishable items may not be eligible for return unless damaged or incorrect
• Users must raise issues within 24 hours of delivery with proper evidence (photos/videos)
• Refunds will be processed to the original payment method within the standard time frame
• For refund and return conditions, please refer to our Refund Policy

Users agree not to:

• Engage in fraudulent or unlawful activities
• Use the Platform to distribute harmful or disruptive content
• Copy, modify, or misuse content on the Platform
• Interfere with Platform security features or servers
• Create multiple accounts for misuse or wrongful benefits

• All logos, designs, text, graphics, content, product listings, and software on Jharkhand Foods are the exclusive property of the Company
• Users may not reproduce, distribute, or duplicate any content without written permission

Our Platform may include links to third-party websites or payment gateways. Jharkhand Foods is not responsible for the content, privacy practices, or services of these third parties.

To the fullest extent permitted by law:

• Jharkhand Foods is not liable for any indirect, incidental, or consequential damages arising from the use of our Platform
• We are not responsible for delays, service disruptions, or losses caused by circumstances beyond our control

You agree to indemnify and hold Jharkhand Foods harmless from any claims, damages, losses, liabilities, or expenses arising from:

• Misuse of the Platform
• Violation of these Terms
• Breach of laws or rights of third parties

By using Jharkhand Foods, you agree to our Privacy Policy, which explains how we collect and protect user data.

Jharkhand Foods reserves the right to modify these Terms at any time. Updated Terms will be posted on the Platform. Continued use of the Platform after changes indicates acceptance of the revised Terms.

These Terms are governed by the laws of India, and any disputes shall fall under the jurisdiction of courts located in Jharkhand, India.

For queries, support, or complaints, contact us at: